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Terms & Conditions

DMS Sports Ltd Terms and Conditions

Team Wear Orders

  • Title of the goods remains with DMS Sports Ltd until payment is made in full. Whilst the products supplied bear the DMS Sports brand logo the customer cannot purport to represent or make any commitment on behalf of the DMS Sports Ltd.
  • Order approval: It is your responsibility to check the order confirmation. Once your order confirmation has been ‘checked and agreed’ in writing (letter/fax/email) by the customer, it is ‘CONFIRMED’. Once an order is CONFIRMED, the customer is obliged to accept delivery, pay the agreed price and adhere to the payment terms of the order.
  • Payment: All orders below £5,000 plus VAT will require 100% payment with the order confirmation before production begins. Trade credit terms are available by separate negotiation. On orders over £5,000 DMS Sports will accept a non-refundable deposit of 50% with an order confirmation before production begins. The remaining 50% balance is to be paid and cleared before despatch or payment terms agreed with DMS Sports at point of order.
  • Delivery: Whilst every effort will be made to deliver orders to the 8 to 10 week target, this is a target and due to seasonal trends this can be extended at anytime even after an order has been confirmed. The target is not guaranteed and not contractual. DMS Sports reserves the right to split the supply of the ordered goods into more than one delivery.
  • Credit Check: DMS Sports Ltd reserves the right to perform credit checks on all customers and request payment of an order in full before the order will be progressed.
  • MTO Notification: DMS Sports team wear garments are “made to order” based on customer order confirmation all items of kit are manufactured to DMS Sports specifications (fabrics, sizes, colours, logos and all aspects of production) once an order has been approved garments are non refundable. Whereby if DMS Sports has failed to comply with the confirmed customer order instructions or the product is faulty we will redo the product.
  • Sizing: It is your responsibility to order the correct size, once items have been personalised with your logo refunds/returns will not be accepted. Please refer to our size chart and if in doubt please email or call a member of the DMS Sports team for sizing guidance 0800 458 9973  or sales@dmssports.co.uk
  • Notification: Any issue/fault with an order must be made by phone/email/fax/letter to DMS Sports within 7 days of delivery. The goods must be retained in unused condition and the cost of any loss or damage will be borne by the customer.
  • Through confirmation of this order you agree you have full permission for the use of any logos and accept full responsibility for any subsequent actions taken by parties associated with said logos.
  • Limitation of liability: – Damages which shall in no circumstances exceed the Price of the Goods.

Online Orders:

  • Club/School shop order: If your order is related to a club/school shop clothing online order please note:
    • Once we have applied the club/school logo to your kit order it cannot be returned or refunded.
    • Have you checked your sizes – size chart
    • Have you checked you delivery schedule.
    • If in doubt please contact us 0800 458 9973 or sales@dmssports.co.uk 
  • Equipment Orders: We will always dispatch your equipment order as quickly as possible, whilst every effort will be made to deliver equipment orders placed via the DMS Sports online shop within 7 days (GB) and 28 days international, this is not contractual. On occasions where there are stock shortages we will contact you to notify you of the delay. If you are concerned about the delay on your order and you would like more information please feel free to contact us. Please ensure you quote your order transaction reference number to enable us to deal with your query quickly and efficiently.
  • Refunds/Returns on garments purchased through the online shop must be made within 7 days of receipt. All items must be returned “as sold” in a resalable condition, in their original packaging, swing tags and tickets attached and unused. If you wish to return an item but are unable to meet the above requirements, DMS Sports cannot accept the item back. We also regret that delivery charges or carriage cannot be refunded for returned items (unless returned due to a fault with the product) and an additional charge of £7.50 (UK or Ireland) is applicable to any item sent in exchange (unless sent due to a fault with the product).

For avoidance of doubt:

These Terms and Conditions shall be governed by and construed in accordance with the Law of England and Wales and the parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales.

Copyright: All Web site design, text, graphics and all underlying source code, software and all other material on this Web site are copyright DMS Sports Ltd. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with DMS Sports Ltd or using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of DMS Sports Ltd is strictly prohibited.

No contract will subsist between you and DMS Sports Ltd for the sale by it to you of any product unless and until DMS Sports Ltd accepts your order by e-mail confirming that it has despatched your product. For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and DMS Sports Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Disclaimer: To the fullest extent permitted at law, DMS Sports Ltd is providing this web site and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, DMS Sports Ltd does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither DMS Sports Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, DMS Sports Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of DMS Sports Ltd, its affiliates, directors, employees or other representatives.

If you have any questions regarding DMS Sports Ltd Terms and Conditions please contact our customer services department.